PRIVACY
This privacy notice explains the principles of confidentiality that govern how Studio Zadra uses the data provided by its clients, including data collected through this website. This page describes how the website is managed with regard to the processing of the personal data of the users who visit it. This notice is also provided pursuant to Regulation (EU) 2016/679 (GDPR) to anyone who interacts with the web services accessible online starting from the address: www.studio-zadra.com. This notice applies to this website only. By visiting this website, users implicitly declare that they have understood and accepted the processing methods described in this privacy notice. Studio Zadra, with registered office in Merano (BZ), Via Carducci 2/A, acting through its legal representative, is the controller of the above data, which are processed at the firm’s premises for the purposes set out in this privacy notice, including direct marketing where the user has given consent.
The processing connected with the web services of this site is carried out only by internal staff of the controller, specifically authorised to process the data, and by external persons engaged for occasional maintenance or management of this website. Within our firm, therefore, your personal data may become known, as persons authorised to process them or as processors, to employees or collaborators, including external ones, assigned to services and offices and to the sales network (intermediaries and consultants we trust), as well as to internal and external organisations that carry out technical support tasks on our behalf and on our instructions (in particular: IT services, advertising, marketing, service management, legal services) and business control activities. We will also process your data in order to assert any rights and claims, including in court, and may therefore disclose your data to the professionals we instruct. Personal data provided by users who request information material or subscribe to newsletters are used solely to perform the service or provide what has been requested. The firm may also use such data for the following purposes:
- management of the client relationship;
- carrying out the firm’s own business activity;
- other purposes related to and connected with the firm’s activity (for example, improving the products and services offered, even if not strictly related to the services requested by the data subject; customer satisfaction surveys, etc.).
Where it is necessary to collect data that allow the personal identification of the user in order to provide a particular service, the user is asked to provide the necessary data voluntarily; these will be processed solely for the purpose of providing that service.
Studio Zadra may use contact details to: send the user a message summarising the details of a confirmed booking or appointment; inform the user of special offers and promotions as provided for in this privacy notice; and send the user periodic satisfaction surveys or market research. The user may withdraw consent to receive marketing communications at any time. The user may also withdraw consent to take part in surveys.
Direct marketing
As specified above, we would like to provide you with information on new products, promotions, special offers and other information we believe may be of interest to you. If you have expressly authorised us to do so, we may send you such information by post and by telephone, unless you indicated otherwise when registering. If at any time you wish your data not to be used for direct marketing purposes, you can let us know by contacting our client service by email at info@studio-zadra.com or by replying to any text/WhatsApp message, and we will no longer send you any commercial communications. If you have refused consent to the processing of your data, you will never receive any commercial communications and the data you have provided will be used solely to respond to your request.
Browsing data
The computer systems and software procedures used to operate this website acquire, in the course of their normal operation, certain personal data whose transmission is implicit in the use of internet communication protocols. This information is not collected in order to be associated with identified data subjects, but by its very nature could, through processing and association with data held by third parties, allow users to be identified. This category includes the IP addresses or domain names of the computers used by users connecting to the site, the URI (Uniform Resource Identifier) addresses of the resources requested, the time of the request, the method used to submit the request, the size of the file obtained in response, the numerical code indicating the status of the server’s response and other parameters relating to the user’s operating system and computer environment. These data are used solely to obtain anonymous statistical information on the use of the site and to check that it is working properly, and are deleted immediately after processing. The data may be used exclusively by the judicial authorities to establish liability in the event of computer crimes against the site.
Cookies
Cookies are data created by a server and stored in text files on your computer’s hard disk. They enable this website to function, allow the use of a specific feature explicitly requested by the user, or improve the functioning of this site, such as cookies that make browsing faster or display the content most relevant to the user based on previous choices. Cookies may be permanent (so-called persistent cookies) or have a limited duration (so-called session cookies). This site uses both persistent and session cookies. Session cookies are not stored permanently on your computer and disappear when you close the browser. Persistent cookies are used to tailor browsing to the device used (computer, tablet, smartphone), as are third-party cookies used to analyse visits to the site (e.g. Google Analytics) and to allow users to share the site’s content via social networks (Facebook) or email (AddThis). These cookies are stored permanently on your computer and have a variable duration.
Google Analytics cookies
Our site uses Google Analytics, provided by Google, Inc., a service offering statistics measuring and analysing the site’s performance through the use of cookies. To read the privacy notice of the Google Analytics service, please visit http://www.google.com/intl/en/analytics/privacyoverview.html. For Google’s privacy policy, please see https://policies.google.com/privacy.
Google Ads and Google Remarketing cookies
The website may use the Google Ads programme and Google Remarketing technology, both operated by Google Inc. Google Ads conversion tracking also uses cookies. To help us keep track of sales and other conversions, a cookie is added to a user’s computer when that user clicks on an advertisement. This cookie lasts 30 days and does not collect or track information that can personally identify a user. Users can disable Google conversion tracking cookies in their internet browser settings. In some cases cookies may cause problems when signing in to or browsing your Google Ads account; when this happens, the best way to fix the problem is to clear the cache and delete the cookies saved by your browser. For more information, visit https://policies.google.com/privacy. Finally, users can disable Google Analytics cookies by downloading a specific browser plug-in available at: https://tools.google.com/dlpage/gaoptout.
Facebook cookies
The site may use cookies from Facebook Inc. to monitor the performance of Facebook Ads campaigns and any remarketing activities. Click here for more information on Facebook’s use of cookies: https://www.facebook.com/help/cookies/
Users can prevent persistent cookies from being saved on their hard disk by configuring their browser to disable cookies. Find out how to disable cookies in the main browsers: Chrome, Firefox, Microsoft Edge, Safari, Opera. After doing so, however, some features of the web pages may not work properly.
Data voluntarily provided by the user
The optional, explicit and voluntary sending of emails to the addresses indicated on this site, or the completion of the form, entails the subsequent acquisition of the sender’s address, which is necessary to respond to requests, as well as of any other personal data included in the message.
Provision of data
Users are free to provide the personal data requested in the request forms or otherwise indicated in specific sections of the website in order to request information material or other communications. Failure to provide them does not prevent users from obtaining what they have requested, including in anonymous form. Personal data are processed with automated tools for the time strictly necessary to achieve the purposes for which they were collected. Specific security measures are in place to prevent data loss, unlawful or incorrect use and unauthorised access to the database.
Processing methods
Your personal data will be processed with automated tools for the time strictly necessary to achieve the purposes for which they were collected. Specific security measures are in place to prevent data loss, unlawful or incorrect use and unauthorised access. Users have the right at any time to obtain confirmation of whether or not data concerning them exist, to know their content and origin, to check their accuracy or request that they be supplemented, updated or rectified, as provided for by Regulation (EU) 2016/679 (GDPR). Under the Regulation (Articles 15–22) you have the right to request the erasure, anonymisation or blocking of data processed in breach of the law, and to object, in any case and on legitimate grounds, to their processing. This privacy notice may be amended from time to time, and the use of the information collected is subject to the privacy notice in force at the time of use. This document, published at www.studio-zadra.com, constitutes the Privacy Notice of this website and will be updated from time to time, with each update published and dated.
